This book is a fleet-footed and exhaustive survey of the role of Eliot Noyes, Charles Eames and many others in the IBM Design Program. Though ostensibly focused on architecture, author John Harwood effectively integrates industrial, graphics, and exhibition design through a series of chapters that explore their roles in the development of both the computer and the multinational corporation. Harwood argues that these designers, Noyes in particular, were essential in assessing the importance of interfaces on both fronts. In outlining the division between “parlor and coal cellar” in the design of computers, and naturalizing the increasingly prominent role of computers and other teletechnologies in daily life through exhibitions and architecture, the IBM Design Program transformed the role of design in both realms.
The strongest and most engrossing of Harwood’s chapters for me is his third, which deals with IBM’s architecture. Not only did Noyes’ firm complete a series of buildings for IBM on their own, Noyes hand selected the architects for most major commissions. The results, though typologically (and topologically) similar, speak to the diversity of thought on modern architecture during the mid to late 20th Century. For Harwood, what makes these buildings important is not just their aesthetic diversity, but the integration of their technological function with their organization. Many of these buildings were either inward-facing or entirely isolated, though their control on the surrounding environment belied this isolation. The further inward these buildings focused, the more command they embodied.
Harwood’s concluding observations have to contend with the recent trajectory of corporate design (1976-Present) and this presents some difficulty. Noyes, through his prominent role as design consultant, seems to have designed and managed his way out of the process, to have made his role redundant. Today’s corporate design culture is much different and more resistant to outside influence (for more see my recent article on Apple’s architectural patronage in CLOG: Apple).
Harwood sees methodological transformation in the research at hand, specifically progress toward the removal of aestheticization from histories of architecture and technology. The appearance of things can no longer be the only way of assessing their significance. The world that present-day historians have to contend with is dramatically different from that even a generation ago, and their methods must change in response. Harwood has provided an elegant model.